Loading... Please wait...

Store Policies

Returns

I want you to be thrilled with your purchase.  If for any reason you are not, please return the item within 10 days and I will refund your money, minus shipping charges (returns not accepted after 10 days).  Simply email me with your order number and why you are returning the item and I will give you a return authorization number and shipping information. I cannot accept any returns with out a return authorization number...no exceptions.  If you are unsure or have questions about any piece, please contact me via email at kim@kimcrockerdesigns.com before any purchase and I will be happy to answer any questions beforehand.

Quality Guarantee

I guarantee that my work is free from defects in craftsmanship.  Most of my collection is one of a kind and cannot be duplicated.  The stones described in each piece are true to the best of my knowledge.  All of my work is hand made by me. 

Orders Placed

I do about 8 Art Shows per year, on occasion a piece may sell at a show or on kimcrockerdesigns.com and I will not be able to update my website immediately upon the sale of each item.  I apologize in advance if a piece ordered has already been sold.  If you have placed an order on kimcrockerdesigns.com for a one of a kind item that has sold, your money will be fully refunded.  Please feel free to email me prior to making a purchase to verify that the item is still available. 

All orders to be shipped in Minnesota will be charged sales tax.  Orders will be shipped within one week of payment confirmation.

I welcome any questions or comments about kimcrockerdesigns.com, please email me at kim@kimcrockerdesigns.com.

Privacy Policy

 

Personal identification information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

 

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

 

kim crocker designs collects and uses Users personal information for the following purposes:

 

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

 

 

Changes to this privacy policy

 

kim crocker designs has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

 

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

kim crocker designs

 

http://kimcrockerdesigns.com

 

30295 181st avenue new prague, mn 56071

 

651.335.5576

 

kim@kimcrockerdesigns.com